Management skills courses
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* Develop your management skills and build confidence with our interactive management training courses.
* Explore a wide range of tools and techniques for managing yourself and others
* Develop the skills to manage others in a way that complements your style
* Understand how to support and develop others in a way that enhances their performance and unlocks their potential
* Develop the confidence to tackle difficult people management situations
Please see below an outline for our Management Skills course, which is available as an in-house training course for your staff. The course will be tailored to your company needs.participants can design the next part of the programme to suit their individual needs. This ensures that any gaps in your skills and knowledge can be addressed fully.
| Part One (Setting the scene and key skills) |
| Developing confidence and motivation Time management Stress management Project Management Quality Management Coaching Skills Leadership Skills |
| Part Two (Communication) |
| Objectives Building relationships Ego states Body language Facilitation Skills Communication as a two way process What makes an effective listener Effective listening techniques |
| Part Three (Negotiation and Working with Conflict) |
| Objectives What is negotiation about? Types of power Tactics in negotiation Competitive negotiation Collaborative negotiation Communicating in difficult circumstances Conflict management |
| Part four (Financial Tools) |
| Budgeting Understanding Financial Statements Finance for Non-Financial Managers Net Present Value and Internal Rate of Return Breakeven Analysis and Operating Leverage |
| Part five (Presentation Skills) |
| Objectives Creativity and Innovation Delivering your presentation One way and two way presentations Checklist for presentations Practical exercise |
