Complaint Handling Course Complaint Handling Course

Complaint Handling Course

Would you like to turn customer complaints into sales?

 By the end of the course, you will know how to:

 

* By the end of the course, you will know how to:
* How to using effective listening and questioning techniques, 
* How to forming the right solutionListen effectively so you understand what you need to do
* How to Choose the best response to a complaint
* How to Structure your responses effectively
* How to turn complaints into sales
* How to Using and understanding body language techniques
* How to format the best practice for emails and letters
          -   Write in a clear, concise style
          -   Check your responses and give them that final polish before you send them

 

 

 

Last modified onTuesday, 05 February 2013 09:53
Rate this item
(1 Vote)
More in this category: SEO training course »

Leave a comment

Make sure you enter the (*) required information where indicated. HTML code is not allowed.

back to top
  1. Hot News
  2. Tags
  3. Comments
iso-soft Guaranteed

Hits:7062

Hits:1132

e commerce

Hits:10577

Powerful self-managed websites(CMS)

Hits:8936

Lightning Speed Site Response!

Hits:7676

Have a website getting NO results? Looking for help?

Hits:12104

« September 2017 »
Mon Tue Wed Thu Fri Sat Sun
        1 2 3
4 5 6 7 8 9 10
11 12 13 14 15 16 17
18 19 20 21 22 23 24
25 26 27 28 29 30  

Training Courses List